FAQ

FOR UK CUSTOMERS: 
Due to the current VAT processing system, your order cannot be placed here. Please purchase my items through my Etsy website. Thanks! 

WHERE DO YOU SHIP? 

I ship anywhere across Canada, US and International. However due to COVID-19 International Suspensions, I will NOT ship to:

  • ANGUILLA, BELIZE, BLIVIA, BOTSWANA, BRUNEI, CAYMAN ISLANDS, COMOROS, DOMINICA, FALKLAND ISLANDS, GAMBIA, GRENADA, GUYANA, HAITI, HONDURAS, KOREAN NORTH DEM REP, LAO, LIBYA, MAYOTTE, MONSTERRAT, NICARAGUA, NIUE ISLAND, PANAMA, SAINT HELENA, SAINT KITTS & NEVIS, ST VINCENT & GRENADINES, SUDAN, SWAZILAND, TOKELAU, TRINIDAD AND TOBAGO, TRISTAN DA CUNH, TURKMENISTAN, TURKS & CAICOS, VENEZUELA, VIRGIN ISLANDS-BR, YEMEN

WILL YOU PRODIVDE TRACKING?

Yes, I am now offering tracking. The option will be available when you check out under Shipping Information. 

WHEN WILL MY ORDERS BE PACKAGED?

Give approximately 5 days for your order to be processed.

WHEN WILL MY PACKAGE ARRIVE? 

Please be mindful of COVID delays when it comes to post and shipping. Your package may arrive to you a little bit late due to some delays and overall business of the post service. I will do my best on my part to get packages out to everyone safely, but if you have any concerns, please contact me and we will sort things out !

Shipping within Canada: 1-2 weeks to arrive
Shipping to US: 1-3 weeks to arrive
Shipping INTL: 4-6 weeks to arrive 

DO YOU ACCEPT REFUNDS/RETURNS?

Unfortunately, I will not be able to accept any refunds or returns as I am not responsible for any damage done during the delivery. 
Packaging with care to avoid any bends will be taken into consideration with guarantee. 

WHERE CAN I CONTACT YOU ABOUT ISSUES, QUESTIONS, ETC?

My instagram or emailing me at [email protected] is the best way to get in touch with me. 

WHERE CAN I FOLLOW YOU?

You can find me on INSTAGRAM AND TWITTER!